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Operations Administrator

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Lieu de travail:

2444 N Elston Avenue
Chicago, IL  60647

Postuler maintenant Operations Administrator Job in Chicago

Midtown is looking for an Operations Administrator to add to our world-class team.

The Position

The duties of the Operations Administrator will be varied each day. Reporting to the VP, Operations (VPO), this individual will also support the Head of Product, National Directors and General Managers. Duties will include serving as the VPO’s right hand, also as a hub of communication for the team, coordinating many different types of meetings, tracking and monitoring initiatives, managing budgets and expenses, event planning, participating in meetings and collecting actionable items, and performing document management. The ideal candidate will be a multi-tasker with excellent time management and communication skills. This highly visible role includes collaboration and communication with internal teams, members of our clubs, and third-party consultants to alleviate the administrative burden of the operations leadership team. The Operations Administrator is vital in ensuring that initiatives and projects are completed on time, within budget and to our high-quality standards. This position will be a hybrid role (partial remote and partially in office).

They will promote a positive corporate image and contribute to the organization’s success by:

  • Acting as the first point of contact for the Operations Team including the VPO, Head of Product, National Directors and club General Managers while prioritizing inquiries, meetings, and requests to ensure all teams have unparalleled support to perform their objectives

  • Daily check-ins and support for the VP of Operations, lock-step on all initiatives and delegate for any designated tasks or projects

  • Support for the Executive team as needed: President; VP Membership Sales; VP Marketing; National Director PX; VP Construction & Development; CFO; CIO

  • Managing the calendar, coordinating events, scheduling meetings, securing attendees, overseeing travel arrangements, preparing meeting materials for the VPO and other members of the Operations Team.

  • Weekly/Monthly reports, and coordinating check-in meetings

  • Converting hard files (i.e. documents, files, and correspondence etc.) to electronic files and organizing in a logical and searchable manner

  • Club level support for General Managers and their Senior Leadership Teams

  • Participating in weekly meetings and administering meeting dashboard for agenda, cascading messages, action items, decisions, and providing administrative follow up as needed

  • Writing correspondence for the Executive Team and National Directors and ensuring information is distributed accurately, with good grammar and in a timely manner

  • Large scale event coordinating with cost comparisons

  • Preparing expense reports and completing reimbursement requests

  • Screening telephone calls and reviewing mail

  • Assist procurement department with processing Credit Applications for club vendors

  • Coordinating high level meetings with CEO and President and working with Executive Assistant staff on a regular basis (right now I’m doing this because nobody else has time)

  • Able to deal with a wide variety of confidential information discretely on a regular basis

Our next Operations Administrator to the Operations Team:

  • Is energetic and highly motivated with 5 or more years of relevant stable work experience

  • Is always willing to take on more responsibility

  • Has a strong sense of urgency and attention to detail

  • Is able to adapt under pressure and problem solve without disruption

  • Demonstrates exceptional written and verbal communication skills

  • Possesses excellent time management and problem solving skills with significant experience effectively managing multiple projects simultaneously

  • Has a proven track record of being calm and focused under pressure, resolving and diffusing sensitive situations, maintaining professional interactions with associates at all levels and establishing rapport quickly

  • Has the ability to influence others and communicate tactfully to accomplish complex assignments requiring cross-organization cooperation

  • Has the ability to learn quickly and apply knowledge to systems and processes to improve organizational efficiency

  • Advanced proficiency in Microsoft Office applications and operation of office equipment

  • Professional attitude with the ability to have fun and has genuine interest in building a positive work environment and connections

To apply please email your CV / resume to:

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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