Pool Deck Host (FR: R-5635)

MIDTOWN CHICAGO is looking for a Seasonal Pool Deck Hosts for the outdoor pool.  They will be responsible for elevating the guest experience and ensuring a safe and enjoyable environment for members. Seasonal employment is from Mid-May to Labor Day. 

THE POSITIONS: POOL DECK HOST; LEAD POOL DECK HOST

• POOL DECK HOST
  • Greet members and guests in a friendly and professional manner
  • Hand out towels and assist in towel pickup
  • Monitor deck chairs in assigned area
  • Monitor the pool area to ensure a safe and enjoyable environment for guests
  • Act as a customer service representative for the club and promote club events, answering member questions and responding to any concerns
  • Work with servers and house-keeping to ensure the pool area is clean, clutter-free, and well-maintained at all times
  • Assist Lifeguards when emergency action plan is activated (Call 911 if necessary)
  • Manage Pool Deck lost & found
  • Enforce Pool Deck Etiquette and Youth Area Code
  • Other duties as assigned by Aquatics Management Team
  • $ 16.50 - $ 18.50/Hour + Midtown Employee Membership

•    LEAD POOL DECK HOST
  • Responsible for managing DH rotations and breaks
  • Liaison between members and club management
  • Point person for all communication to Deck Host Team

REQUIREMENTS

• Excellent customer service behavior & hospitality skills
• Ability to work effectively with parents and children
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Positive, upbeat, glass-half-full attitude
• Passionate about helping others
• Team player
• Must be able to work weekends and holidays
• Candidates with availability for the complete duration of the season (May 17-Sept 1) preferred

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.