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Assistant General Manager (R-5721)

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Job Attributes

Job Attributes

Requisition ID:

R-5721

Job Category:

Other

Job Type:

Full Time

Job Location:

135 Interstate North Parkway
Atlanta, GA  30339

Apply Now Assistant General Manager Job in Atlanta

Windy Hill Athletic Club, Atlanta, GA is in search of an Assistant General Manager to join our world-class leadership team.

Job Description

 

The Assistant General Manager (AGM) is a senior member of the leadership team, and as an extension of the General Manager, is responsible for driving an exceptional experience for both members and associates. This position plays a crucial role in developing teams, creating a culture of accountability through the lens of our core values, and enhancing strong member communities.

Assistant General Manager's oversee (Housekeeping, Spa, Retail, Children's programming and Hospitality).

 

Team Development

  • Foster core values
  • Hiring/onboarding
  • Creating a culture of accountability
  • Professional development of team
  • Recognition
  • Career pathway
  • Performance management
  • Host weekly Tactical meetings

 

Set the table for the member experience

  • Real time coaching/role modeling
  • Modeling core values
  • Daily walks / club eyes
  • Labor efficiency
  • Surprise & Delights
  • Front lines set up for success
  • Memorable Moments training

 

Act as an extension of the General Manager

  • Member issues / behavior
  • Associate / ER issues
  • Trainings
  • Creating a culture of accountability
  • Assigned champion (roles vary by club)

 

Accountability

  • Pulse Survey
  • Associate turnover
  • Internal promotions
  • Performance metrics/training comp
  • Friendliness
  • Cleanliness
  • Interactions / Engagement metrics
  • Consolidated financial performance

 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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About Us

We work at Midtown to inspire people to transform their lives–and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.

Who We Want

We're looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.

In the spirit of winning together, we actively encourage every Associate to share their ideas and feedback. We'll empower you with the tools and training to ask critical questions with a solution-based mindset, set others up for success by holding them to high standard, and address difficult situations head-on with compassion. As a Midtown Associate, you'll be part of a community that encourages one another to become the best version of themself.

Associate Benefits

Members of the Midtown team receive:

  • Complimentary club membership
  • Discounts on Midtown products and services
  • Professional development allowance
  • Health insurance for eligible full-time associates
  • And more