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Assistant General Manager (R-6316)

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Job Attributes

Job Attributes

Requisition ID:

R-6316

Job Category:

Other

Job Type:

Job Location:

2211 Waukegan Road
Bannockburn, IL  60015

Apply Now Assistant General Manager Job in Bannockburn

Working at Midtown

Midtown Athletic Club is searching for an Assistant General Manager to join our world class team in Bannockburn IL ( 2211 Waukegan Rd, Bannockburn, IL 60015).

Check out our beautiful club here:  Midtown Bannockburn, IL | Health Club and Gym

The Assistant General Manager (AGM) is a senior member of the leadership team, and as an extension of the General Manager, is responsible for driving an exceptional experience for both members and associates. This position plays a crucial role in developing teams, creating a culture of accountability through the lens of our core values, and enhancing strong member communities.

 

​Salary range:

$85,000 - $90,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.

Benefits: Please refer to the link here for a copy of benefits and perks offered by Midtown for our full and part time associates. You may also visit: https://careers.midtown.com/about-us/benefits/

Team Development

  • Foster core values
  • Hiring/onboarding
  • Creating a culture of accountability
  • Professional development of team
  • Recognition
  • Career pathway
  • Performance management
  • Host weekly Tactical meetings

 

Set the table for the member experience

  • Real time coaching/role modeling
  • Modeling core values
  • Daily walks / club eyes
  • Labor efficiency
  • Surprise & Delights
  • Front lines set up for success
  • Memorable Moments training

 

Act as an extension of the General Manager

  • Member issues / behavior
  • Associate / ER issues
  • Trainings
  • Creating a culture of accountability
  • Assigned champion (roles vary by club)

 

Accountability

  • Pulse Survey
  • Associate turnover
  • Internal promotions
  • Performance metrics/training comp
  • Friendliness
  • Cleanliness
  • Interactions / Engagement metrics
  • Consolidated financial performance

Desired Skills

  • Talent Development
  • Team Accountability
  • Hospitality Service
  • Labor Optimization
  • Difficult Conversation Management
  • Profit and Loss (P&L) Management
  • Staff Meetings
  • Data Analysis
  • Team Coaching
  • Time Management
  • Financial Acumen

 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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About Us

We work at Midtown to inspire people to transform their lives–and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.

Our Commitment to Candidates

We're committed to creating a positive experience for every candidate who considers a career at Midtown. In the spirit of transparency and mutual respect, we've outlined the interview process, complete with timelines, below. Whether you join our team or pursue another path, we want you to feel respected and appreciated, because, at Midtown, we believe every interaction is an opportunity to live our core values.

What you can expect after submitting your application

Within two weeks, someone from our Talent Team will review your application. If your experience doesn't align with the needs of the role at this time, we will let you know. If we'd like to move you to the next step of the process, we'll reach out to schedule the first interview.

While there can be the occasional exception, the interview process typically takes 2-3 weeks and includes the following steps.

  1. A 30 to 60-minute virtual Teams call with a member of the Talent Team to discuss Midtown, the role, and your background and experience.
  2. A 60-minute interview with the Hiring Manager, ideally in person, where you'll dive deeper into the technical side of the role.
  3. A 90-minute panel interview, and club tour, with members of the team and the applicable National Director (e.g. National Program Manager for fitness roles)

You'll receive an update on your application within 48 hours of each interview. Please note that, depending on the specifics of the role, it may take up to a week to finalize offer decisions.

Associate Benefits

Members of the Midtown team receive:

  • Complimentary club membership
  • Discounts on Midtown products and services
  • Professional development allowance
  • Health insurance for eligible full-time associates
  • And more