2444 N Elston Avenue
Chicago, IL 60647
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Apply Now Front Desk Agent Job in Chicago
Midtown Athletic Club and Hotel is looking for a full-time Front Desk Agent to assist our members and hotel guests, and keep our front desk running smoothly. Must be available to work afternoon/evening shifts & weekends.
As an integral part of the member services team, our Front Desk Agents are friendly and attentive professionals who strive to delight our members and guests by:
Welcoming individuals who enter the resort in a warm and pleasant manner
Assisting with program registration, payment processing, and scheduling club services
Consistently striving to create a lasting first impression
Handling check-ins, addressing questions and resolving issues appropriately
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience
Contacting housekeeping and maintenance departments when a problem is reported
Answering queries regarding club services and facilities
Performing basic bookkeeping, cashiering, filing, and clerical duties
Our Front Desk Agents:
Have great personalities that naturally connect with a wide variety of people
Must have availability to work a flexible schedule (including evenings, weekends and some holidays)
Demonstrate strong customer service skills and enjoy serving others
Have the ability to work gracefully and quickly under pressure
Possess a keen memory and delightful sense of humor
Work well in a collaborative team environment
Are highly organized and efficient
Have excellent communication skills
*To submit application, please apply online or send resume to firstname.lastname@example.org
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
We work at Midtown to inspire people to transform their lives–and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
Who We Want
We're looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.
Members of the Midtown team receive:
- Complimentary club membership
- Discounts on Midtown products and services
- Access to hundreds of free courses for professional development
- Health insurance for eligible full-time associates (30+ hours a week)
- And more