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Réceptionnist/Reception (R-5217)

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Job Attributes

Job Attributes

Requisition ID:

R-5217

Job Category:

Other

Job Type:

Job Location:

6105 Avenue du Boisé
Montreal, QC  H3S 2V9

Apply Now Réceptionnist/Reception Job in Montreal

Receptionniste

Midtown est à la recherche d'un(e) réceptionniste pour le spa afin d'aider son équipe à dorloter ses clients.

Le poste

Comme entant le premier point de contact, la réceptionniste du Spa crée une impression enthousiaste, chaleureuse et prêt à assister les clients. Qu'il s'agisse de prendre des réservations ou d'aider un client à se sentir à l'aise lorsqu'il attend un traitement, la réceptionniste joue un rôle important en dépassant les attentes en matière de service et en donnant un sentiment d'appartenance.

Les principales responsabilités sont les suivantes :

  • Accueillir les membres par leur nom et avec le sourire
  • Maintenir la propreté de la réception et de la boutique du spa
  • Répondre aux appels entrants
  • Répondre aux questions et préoccupations des membres au besoin
  • Fournir un soutien supplémentaire à l'équipe du spa si nécessaire

Les exigences d'un(e) réceptionniste du spa :

  • Passionné(e) par la qualité du service et de l'assistance
  • Capacité à effectuer plusieurs tâches à la fois, à faire preuve d'initiative et d'une solide éthique de travail.
  • D'excellentes compétences interpersonnelles et de communication
  • Une expérience préalable dans un spa est préférable.

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Midtown is looking for a Spa Receptionist to help our Spa team pamper our clients.

The Position
Our Spa Receptionists create positive lasting impressions by providing enthusiastic greetings, warm assistance and genuine farewells.  Whether taking reservations or helping a guest feel comfortable while waiting for a treatment, they play an important role by exceeding service expectations and providing a sense of belonging.

The primary responsibilities are:

  • Greet members by name and with a smile

  • Maintain cleanliness of the spa’s front desk and shop

  • Answer incoming calls

  • Respond to members’ questions and concerns as needed

  • Provide additional support to the Spa team as needed

Spa Receptionist Requirements:

  • A passion for quality service and assistance

  • Ability to multi-task, demonstrate initiative and strong work ethic

  • Excellent interpersonal and communication skills

  • Previous spa experience is strongly preferred

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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About Us

We work at Midtown to inspire people to transform their lives–and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.

Who We Want

We're looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.

In the spirit of winning together, we actively encourage every Associate to share their ideas and feedback. We'll empower you with the tools and training to ask critical questions with a solution-based mindset, set others up for success by holding them to high standard, and address difficult situations head-on with compassion. As a Midtown Associate, you'll be part of a community that encourages one another to become the best version of themself.

Associate Benefits

Members of the Midtown team receive:

  • Complimentary club membership
  • Discounts on Midtown products and services
  • Professional development allowance
  • Health insurance for eligible full-time associates
  • And more