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Job Attributes
Requisition ID:
R-6572
Job Category:
Aquatics
Job Type:
Job Location:
200 E Highland Dr
Rochester, NY 14610
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- Greet members and guests in a friendly and professional manner
- Hand out towels and ensure return
- Monitor the pool, lawn area and tennis area to ensure a safe and enjoyable environment for guests
- Act as a customer service representative for the club, answering member questions and responding to any concerns
- Work with servers and housekeeping to ensure the pool area is clean, clutter-free, and well-maintained at all times
- Assist Lifeguards when emergency action plan is activated (Call 911 if necessary)
- Manage Pool, Lawn & Tennis Deck lost & found
- Enforce Pool, Lawn & Tennis Deck Etiquette and Youth Area Code
- Ensure courts are swept and tidy.
- Stock towels and keep tennis viewing areas neat and clean.
- Maintain swept and clean walkways throughout the tennis area.
- Manage light maintenance on the courts and surrounding areas (landscaping, removal of bad material, windscreen repairs, etc.).
- Communicate with hospitality desk on court conditions.
- Recover court time by preparing courts following inclement weather.
- Greet players arriving for programming and help coaches prepare and maintain equipment.
- Report any maintenance or safety issues to the Aquatics Manager
- Other duties as assigned by the Aquatics Manger
- Pay rate is minimum wage, $16.00.
REQUIREMENTS
- High school diploma or equivalent
- Excellent customer service behavior
- Ability to work effectively with parents and children
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Positive, upbeat, glass-half-full attitude
- Passionate about helping others
- Team player
- Must be able to work weekends and holidays
- Lifeguard certification preferred but not required
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
About Us
We work at Midtown to inspire people to transform their lives‐and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
Our Commitment to Candidates
We're committed to creating a positive experience for every candidate who considers a career at Midtown. Whether you join our team or pursue another path, we want you to feel respected and appreciated, because, at Midtown, we believe every interaction is an opportunity to live our core values. Since many of our roles are member-facing, the interview process may vary by department and location. We're currently working to standardize this process to ensure greater transparency for all candidates and will update our site once it's finalized.
Associate Benefits
Members of the Midtown team receive:
- Complimentary club membership
- Discounts on Midtown products and services
- Professional development allowance
- Health insurance for eligible full-time associates
- And more
