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R-6615
Spa
6105 Avenue du Boisé
Montreal, QC H3S 2V9
Midtown est à la recherche d’un(e) réceptionniste pour son spa afin de soutenir son équipe et d’offrir une expérience exceptionnelle à ses clients.
Comme entant le premier point de contact, la réceptionniste du Spa crée une impression enthousiaste, chaleureuse et prêt à assister les clients. Qu'il s'agisse de prendre des réservations ou d'aider un client à se sentir à l'aise lorsqu'il attend un traitement, la réceptionniste joue un rôle important en dépassant les attentes en matière de service et en donnant un sentiment d'appartenance.
Accueillir les membres par leur nom et avec le sourire
Maintenir la propreté de la réception et de la boutique du spa
Répondre aux appels entrants
Répondre aux questions et préoccupations des membres au besoin
Fournir un soutien supplémentaire à l'équipe du spa si nécessaire
Passionné(e) par la qualité du service et de l'assistance
Capacité à effectuer plusieurs tâches à la fois, à faire preuve d'initiative et d'une solide éthique de travail.
D'excellentes compétences interpersonnelles et de communication
Une expérience préalable dans un spa est préférable.
_______________________________________________________________
Midtown is looking for a Spa Receptionist to help our Spa team pamper our clients.
The Position
Our Spa Receptionists create positive lasting impressions by providing enthusiastic greetings, warm assistance and genuine farewells. Whether taking reservations or helping a guest feel comfortable while waiting for a treatment, they play an important role by exceeding service expectations and providing a sense of belonging.
The primary responsibilities are:
Greet members by name and with a smile
Maintain cleanliness of the spa’s front desk and shop
Answer incoming calls
Respond to members’ questions and concerns as needed
Provide additional support to the Spa team as needed
Spa Receptionist Requirements:
A passion for quality service and assistance
Ability to multi-task, demonstrate initiative and strong work ethic
Excellent interpersonal and communication skills
Previous spa experience is strongly preferred
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
We work at Midtown to inspire people to transform their lives‐and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
We're committed to creating a positive experience for every candidate who considers a career at Midtown. Whether you join our team or pursue another path, we want you to feel respected and appreciated, because, at Midtown, we believe every interaction is an opportunity to live our core values. Since many of our roles are member-facing, the interview process may vary by department and location. We're currently working to standardize this process to ensure greater transparency for all candidates and will update our site once it's finalized.
Members of the Midtown team receive: